Huawei phones cannot reliably connect to University wifi, a student told Critic.
Toby noticed last Thursday that his Huawei phone, which is usually able to connect to the wifi, was unable to connect to the University wifi in the Robertson Library. He went to Central Library but had no luck connecting to the wifi there either. “I went home and it was all fine. I thought it was just that one day, but I came back and tried to connect to University wifi and it didn’t work.”
University of Otago’s Shared Services Director David Tapp said that: “People can have difficulty connecting their Huawei phones but we have helped people with those phones to connect.” He encouraged students like Toby to contact IT Support.
Thinking it was his phone acting up, Toby went to IT Support and was told that Huawei phones just sometimes can’t connect. IT Support do not know why this is.
“The worst part is that they don't seem to be knowing the reason why. They said this happens sometimes, that it just craps up on all Huawei phones.”
Toby described this as “really annoying”, particularly when trying to check his timetable or keep up with group chats for class. “You can only imagine the pressure, especially when studying.”
“I clicked connect so many times. It either just kept saying connecting, or all the wifi network options would just disappear.”
Toby hasn’t heard of any other Huawei cases because “everyone else has Apple.” However, it has happened to Huawei phones before, according to IT Support. This would particularly suck for students in halls who are on Uni wifi 24/7.
“On the bright side, it stops you from procrastinating,” he said. He will continue to simp for Huawei regardless. “It’s very nice. Very good picture quality.”
Got a Huawei that won't connect to the Uni wifi? Reach out to critic@critic.co.nz, we're keen to identify how many people this issue affects.